Reference Board

Reference Board Support

Help for a quieter canvas.

Questions, bug reports, review copies, and practical details for Reference Board. If something feels off, send a note with enough context and it will be handled by a person.

Email supportOpen App StorePress kit

Contact

Where to send what.

Press and review copies

Press kit questions, sponsorship material, screenshots, and review copy requests.

hello@referenceboard.app

Useful Details

What helps with support.

When reporting an issue, include anything from this list that is easy to share.

  • The device you are using: Mac, iPad, or iPhone
  • Your iOS, iPadOS, or macOS version
  • The Reference Board version from the App Store or app settings
  • What you expected to happen and what happened instead
  • A screenshot or short screen recording, if it is comfortable to share

FAQ

Common questions.

What is Reference Board for?

Reference Board is for collecting visual material while ideas are still taking shape: images, videos, notes, quotes, screenshots, and sketches can live together on a private canvas across Apple devices.

Which platforms does Reference Board support?

Reference Board is available for iPhone, iPad, and Mac through the App Store.

Is Reference Board a subscription?

No. New customers pay $5.99 once and receive Reference Pro. People who acquired Reference during the Free period can unlock Pro for the same $5.99 one-time price. Family Sharing is supported, with no recurring subscription.

Does one Pro purchase cover iPhone, iPad, and Mac?

Yes. One Reference Pro purchase unlocks the iPhone, iPad, and Mac apps on your supported devices when you use the same Apple Account. Family Sharing is also supported.

What happens when I reach a Free limit?

The Free plan remains available to people who acquired Reference while it was free. Existing boards and items remain safe and available, and a $5.99 lifetime upgrade unlocks unlimited boards and items.

I already bought Reference Board. Do I need to buy Pro?

No. Customers from the original paid-app period, new paid-upfront customers, and people who already purchased the lifetime Pro upgrade receive Reference Pro automatically.

How does sync work?

Reference Board is built for Apple devices. When syncing is available through iCloud, it is handled through Apple's infrastructure and your Apple account.

Who handles payments and refunds?

Apple handles App Store purchases, payment processing, receipts, and refund requests. For billing issues, start with your Apple account purchase history or App Store support.

Can I ask for a review copy or press material?

Yes. For review copies, screenshots, product facts, or sponsorship material, email hello@referenceboard.app or use the press kit page.

Where should bug reports and feature requests go?

Send them to support@referenceboard.app. Specific examples are the most useful, especially if you can include the device, OS version, and what you were doing when the issue appeared.